Rabu, 16 Maret 2016

Describe About TOEFL




TOEFL
The TOEFL /ˈtoʊfəl/ TOH-fəl, formally known as Test Of English as a Foreign Language, is a test of an individual’s ability to use and understand American English in an academic setting designed and administered by Educational Testing Service (ETS) and TOEFL is a registered trademark of ETS. It was developed to address the problem of ensuring English language proficiency for non-native speakers wishing to study at U.S. universities. It has become an admission requirement for non-native English speakers at many English-speaking colleges and universities. Additionally, institutions such as government agencies, licensing bodies, businesses, or scholarship programs may require this test. A TOEFL score is valid for two years and then will no longer be officially reported.
History
In 1962, a national council made up of representatives of thirty government and private organizations was formed to address the problem of ensuring English language proficiency for non-native speakers wishing to study at U.S. universities. This council recommended the development and administration of the TOEFL exam for the 1963-1964 time frame. The test was originally developed at the Center for Applied Linguistics under the direction of Stanford University applied linguistics professor Dr. Charles A. Ferguson.[3]
The TOEFL test was first administered in 1964 by the Modern Language Association financed by grants from the Ford Foundation and Danforth Foundation. In 1965, The College Board and ETS jointly assumed responsibility for the continuation of the TOEFL testing program.
In 1973, a cooperative arrangement was made between ETS, The College Board, and the Graduate Record Examinations board of advisers to oversee and run the program. ETS was to administer the exam with the guidance of the TOEFL board.
Format and Contents
Internet-based Test
Since its introduction in late 2005, the TOEFL iBT format has progressively replaced both the computer-based tests (CBT) and paper-based tests (PBT), although paper-based testing is still used in select areas. The TOEFL iBT test has been introduced in phases, with the United States, Canada, France, Germany, and Italy in 2005 and the rest of the world in 2006, with test centers added regularly. The CBT was discontinued in September 2006 and these scores are no longer valid.
Although initially, the demand for test seats was higher than availability, and candidates had to wait for months, it is now possible to take the test within one to four weeks in most countries.[4] The four-hour test consists of four sections, each measuring one of the basic language skills (while some tasks require integrating multiple skills) and all tasks focus on language used in an academic, higher-education environment. Note-taking is allowed during the TOEFL iBT test. The test cannot be taken more than once a week.
  1. Reading
The Reading section consists of 3–5 passages, each approximately 700 words in length and questions about the passages. The passages are on academic topics; they are the kind of material that might be found in an undergraduate university textbook. Passages require understanding of rhetorical functions such as cause-effect, compare-contrast and argumentation. Students answer questions about main ideas, details, inferences, essential information, sentence insertion, vocabulary, rhetorical purpose and overall ideas. New types of questions in the TOEFL iBT test require filling out tables or completing summaries. Prior knowledge of the subject under discussion is not necessary to come to the correct answer.
  1. Listening
The Listening section consists of six passages 3–5 minutes in length and questions about the passages. These passages include two student conversations and four academic lectures or discussions. A conversation involves two speakers, a student and either a professor or a campus service provider. A lecture is a self-contained portion of an academic lecture, which may involve student participation and does not assume specialized background knowledge in the subject area. Each conversation and lecture stimulus is heard only once. Test-takers may take notes while they listen and they may refer to their notes when they answer the questions. Each conversation is associated with five questions and each lecture with six. The questions are meant to measure the ability to understand main ideas, important details, implications, relationships between ideas, organization of information, speaker purpose and speaker attitude.
  1. Speaking
The Speaking section consists of six tasks: two independent tasks and four integrated tasks. In the two independent tasks, test-takers answer opinion questions on familiar topics. They are evaluated on their ability to speak spontaneously and convey their ideas clearly and coherently. In two of the integrated tasks, test-takers read a short passage, listen to an academic course lecture or a conversation about campus life and answer a question by combining appropriate information from the text and the talk. In the two remaining integrated tasks, test-takers listen to an academic course lecture or a conversation about campus life and then respond to a question about what they heard. In the integrated tasks, test-takers are evaluated on their ability to appropriately synthesize and effectively convey information from the reading and listening material. Test-takers may take notes as they read and listen and may use their notes to help prepare their responses. Test-takers are given a short preparation time before they have to begin speaking. The responses are digitally recorded, sent to ETS’s Online Scoring Network (OSN) and evaluated by three to six raters.
  1. Writing
The Writing section measures a test taker’s ability to write in an academic setting and consists of two tasks: one integrated task and one independent task. In the integrated task, test-takers read a passage on an academic topic and then listen to a speaker discuss the same topic. The test-taker will then write a summary about the important points in the listening passage and explain how these relate to the key points of the reading passage. In the independent task, the test-taker must write an essay that states, explains, and supports their opinion on an issue, supporting their opinions or choices, rather than simply listing personal preferences or choices. Responses are sent to the ETS OSN and evaluated by four raters.

Task
Description
Approx. time
Reading
3–5 passages, each containing 12–14 questions
60–100 minutes
Listening
6–9 passages, each containing 5–6 questions
60–90 minutes
Break

10 minutes
Speaking
6 tasks
20 minutes
Writing
2 tasks
50 minutes































One of the sections of the test will include extra, uncounted material. Educational Testing Service includes extra material in order to pilot test questions for future test forms. When test-takers are given a longer section, they should give equal effort to all of the questions because they do not know which question will count and which will be considered extra. For example, if there are four reading passages instead of three, then three of those passages will count and one of the passages will not be counted. Any of the four passages could be the uncounted one.
Paper-based Test
The TOEFL paper-based Test (PBT) is available in limited areas. Scores are valid for two years after the test date, and test takers can have their scores sent to institutions or agencies during that time.

  1. Listening (30 – 40 minutes)
The Listening section consists of 3 parts. The first one contains 30 questions about short conversations. The second part has 8 questions about longer conversations. The last part asks 12 questions about lectures or talks.
  1. Structure and Written Expression (25 minutes)
The Structure and Written Expression section has 15 exercises of completing sentences correctly and 25 exercises of identifying errors.
  1. Reading Comprehension (55 minutes)
The Reading Comprehension section has 50 questions about reading passages.
  1. Writing (30 minutes)
The Writing section is one essay with 250–300 words in average.
Test Score
TOEFL IBT Test
  • The TOEFL iBT test is scored on a scale of 0 to 120 points.
  • Each of the four sections (Reading, Listening, Speaking, and Writing) receives a scaled score from 0 to 30. The scaled scores from the four sections are added together to determine the total score.
  • Each speaking question is initially given a score of 0 to 4, and each writing question is initially given a score of 0 to 5. These scores are converted to scaled scores of 0 to 30.
Paper-based Test
  • The final PBT score ranges between 310 and 677 and is based on three subscores: Listening (31–68), Structure (31–68), and Reading (31–67). Unlike the CBT, the score of the Writing section (referred to as the Test of Written English, TWE) is not part of the final score; instead, it is reported separately on a scale of 0–6.
  • The score test takers receive on the Listening, Structure and Reading parts of the TOEFL test is not the percentage of correct answers. The score is converted to take into account the fact that some tests are more difficult than others. The converted scores correct these differences. Therefore, the converted score is a more accurate reflection of the ability than the correct answer score is.
Accepted TOEFL Scores
Most colleges use TOEFL scores as only one factor in their admission process. Each college or program within a college often has a minimum TOEFL score required. The minimum TOEFL iBT scores range from 61 (Bowling Green State University) to 100 (MIT, Columbia, Harvard). A sampling of required TOEFL admissions scores shows that a total TOEFL iBT score of 74.2 for undergraduate admissions and 82.6 for graduate admissions may be required.ETS has released tables to convert between iBT, CBT and PBT scores.
TOEFL ITP Tests
TOEFL ITP tests are paper-based and use academic content to evaluate the English-language proficiency of nonnative English speakers. The tests use new and previously administered TOEFL test questions and are used for placement, progress, evaluation, exit testing and other situations. Unlike the TOEFL iBT test, TOEFL ITP tests are administered by the institution and should not replace the need for the TOEFL iBT test. There are two levels: Level 1 (intermediate to advanced) and Level 2 (high beginning to intermediate).TOEFL ITP scores are mapped to the CEFR and test takers are provided with a certificate of achievement.
TOEFL junior Test
ETS also offers the TOEFL Junior tests, a general assessment of middle school-level English-language proficiency, and a distinct product within the TOEFL family. The TOEFL Junior is intended for students ages 11–14. The tests are administered in two formats — TOEFL Junior Standard (paper-based) and TOEFL Junior Comprehensive (administered via computer). The TOEFL Junior Standard test has three sections: Reading Comprehension, Listening Comprehension and Language Form and Meaning. The TOEFL Junior Comprehensive test has four sections: Reading Comprehension, Listening Comprehension, Speaking and Writing. TOEFL Junior scores are mapped to the CEFR and test takers are provided with a certificate of achievement. TOEFL Junior is a trademark of ETS.

Sumber :
–          http://en.wikipedia.org/wiki/TOEFL

Senin, 11 Januari 2016

LETTERS BUSINESS ( Aplication Letter , Inquiry Letter , Complain Letter and Purchase Order Letter )


Application Letter

An application letter is a business document, part of the important correspondence between applicant and organization, firm or company, institution or various boards and committees that publish a vacancy. It is a paper frequently used in all levels of government, commerce, industry, and academia. Students planning to correspond in any undertaking require the understanding of the main points of a job application letter.

Writing a correct job application letter is a useful talent for anyone planning to enter an administrative role in any industry or profession. In order to write a job application letter in the most exact manner, the writer must understand that letters employers are familiar with nowadays were established gradually to become effectual, succinct and workable documents.

A good job application letter addresses all the points stated in the job advertisement. The manner in which a person responds to a commercial announcement alerts recruiters and employers to their capacity, their level of education, personality, and professionalism.

A standard, generic form for the letter of application is (1) to introduce yourself, (2) to state briefly what you want, what position you are applying for, (3) to state clearly why you are qualified for the position, (4) to elaborate as to your special assets, why you are particularly well suited for the job, (5) to highlight your most important training, experiences, skills and accomplishments, and (6) to end with a compelling statement as to why the employer ought to hire you.



Elements of application letter:

Information about you

Begin your cover letter with your contact information. It should be in block style, on the left margin of your paper, towards the top.

Name

Current home address

Telephone number

Date

Include a date as you would do with any business letter.

Contact Person's Name, Title, Employer, and Address

Including a specific name can get your letter and resume to the hiring manager more quickly and can be an effective personal touch. If you are applying for an advertised position that does not give a name to contact, call the company and ask for the department manager's name.

Salutation

Choose the appropriate way to address the contact person.

For example:

Dear Mr. Johns (if a man's name is the contact)

Dear Ms. Smith (if a woman's name is the contact)

Dear Prospective Employer (if there is no contact name)

Opening Paragraph

In the opening paragraph tell how you learned about the position. You may, for example, know of a job through:

·         a classified advertisement

·         an unsolicited mailing

·         the Internet

·         personal referrals

Middle Paragraph

This paragraph gives a summary of your background and critical skills (hard skills) that make you qualified for the position.

Second Middle Paragraph

This paragraph can be used to demonstrate your persuasive skills (soft skills).

Contact Information and Closing

  1. At the end of the letter talk about your availability for the job, where you can be contacted, and when you are going to contact the hiring person for an appointment to discuss your application. If you have no contact name you may simply want to indicate your anticipation for a response in this part of the letter. Thank the person to whom you are writing for his/her time and consideration of your application.The greeting starts, “Dear [Name]”. Always address the employer by their formal name. It is “Dear Mr. Jones,” not “Dear Larry.”
  2. The salutation must be formal, such as “Yours faithfully,” or “Yours sincerely.”
  3. Type your full name in upper case below your legal signature.
  4. Job application letters are customarily formatted in block style, without indents, with all lines aligned left. Aligning all paragraphs to the left is more legible than full justification.







Example Application Letter

March 25, 2005

Ms. Rosemarie Norbe
Personnel Manager
Milestone Company
Don Pepe, Balanga City

Dear Ms. Norbe:

Your advertisement in the March 22 issue of the Manila Bulletin calls for an executive secretary who is proficient in communication skills, computer literate, and with pleasing personality.  I sincerely believe that I meet your requirements for the position.

I am Erica J. Navarro,  a graduate of Bachelor of Science, major in Psychology at La Salle University, Manila this March, 28, 2005 as a cum laude.

I consider as my assets: my proficiency in both written and spoken English and Filipino, my computer skills, and my leadership skills which were honed in my capacity as the editor in chief of my school’s student publication and as a Sangguniang Kabataan Chairman of our Barangay.  I am hardworking, efficient, and highly driven, and I am willing to undergo training to further improve my capabilities.

For your perusal and evaluation, I have enclosed my resume which includes my special skills, training and accomplishments and awards as a student, and a photocopy of my official transcript of records for your evaluation.  Should you wish to ask about my personal traits and capabilities, I have also included a list of references for you.

I am very much willing to come over for a personal interview with you anytime during office hours.

Respectfully yours,

Erica J. Navarro









Inquiry Letter

What is inquiry letters? The letters that are written for collecting information about job seekers, prices, products, and services before awarding jobs, granting credit, making contracts and giving promotions are known as letters of inquiry. These letters are written to a third party seeking information about either a job or a company that wishes to make business relationship.

Elements of inquiry letters:

Name and address of the applicant: The enquirer must mention full name and address of the applicant in the letter. This helps the receiver to identify the right person.

Cause of inquiry: In a personal status inquiry letter, the sender must clarify the cause of writing it. This enables the receiver to supply necessary and relevant information.

Information needed: The employer must clarify the type of information he requires. The employer may ask for information relating to educational attainments, character, habits, honesty, sincerity and family background of the applicant.

Promising to maintain secrecy of information supplied: An important aspect of inquiry letter is to assure the receiver that information provided by him will be kept secret.

Assuring further cooperation: The writer of the letter should also assure the receiver that similar help would be provided to him in future if he needs.

Expressing gratefulness: The sender should express gratitude or thanks to the receiver for cooperation. The writer can express gratefulness by some friendly comments like “Any cooperation will be highly appreciated” or “Thank you in advance for your response.”

Enclosure: The sender should enclose a return envelope with the letter. If facilitates quick response from the receiver.

Signature: At the end of the letter, sender should put his signature along with his full name and position.

How to respond to an inquiry letter:

  • Specifically indicate the inquiry that was made, as you understand it.
  • Express your appreciation for the person’s interest.
  • If possible, personally respond to the inquiry. You might want to include with your response letter any brochures, catalogs, reports, or other helpful information available.
  • If appropriate, clearly describe any action you feel the person should take and the reason(s) for such a recommendation. (However, you may want to use caution because of any possible liability you might incur for offering such advice.)
  • If you cannot personally answer the person’s question, let him/her know that you have contacted the person who can and that he/she will shortly be in touch with the reader. If this is not possible, express your regret for being unable to help the reader, and try to find out for him/her the contact information for someone who can help.
  • If appropriate, you might want to include additional information about your organization, the products or services you sell, or the subject matter of the inquiry, beyond the scope of the original inquiry.
  • Close by saying that you would be happy to help the reader in the future if he/she needs further assistance or by wishing him/her well in his/her endeavor or project, etc.
    Inquiry Letter Tips:

  • Begin your letter by stating who you are and giving your status or position (such as student, researcher, interested consumer, etc.), and tell how you found out about the individual or entity that you are writing to.
  • Clearly state what it is that you are inquiring about and what you would like the recipient of your letter to do. Make your inquiry as specific as possible.
  • You might want to briefly explain the purpose of your letter or what you hope to accomplish. Such an explanation may prompt the recipient of your letter to act more quickly.
  • If appropriate, consider mentioning the letter recipient’s qualifications for responding to your inquiry (this may prompt him/her to act when he/she might otherwise be hesitant to do so). For example, you could explain that you are writing to the reader because she is a leader in her field and the accepted authority on the subject you are interested in.
  • Include the date by which you need the information, services, etc., that you are requesting, and indicate that you await the reader’s response.
  • Thank the person for his/her time.





    Example Inquiry Letters
    PT. ABDURAHMAN PERSADA
    Jl. Ujung Harapan Raya No. 57
    Kab.Bekasi

                                            2 December, 2011
    PT. PRIMA NUGROHO
    Jl. KrakatauBlok A7 No.43
    BekasiTimur

    Dear Sir or Madam,
    We saw your product at International Design of Shoes Fair in Mega Bekasi on 1December 2011 and made interested us.
    Please send types of sample, the terms and catalogue of the shoes. If the cost is low and the types of sample are interesting, we will order your product.
    We are looking forward to receiving your reply soon.
    Yours faithfully,


    DeniSoeltoni
                     

    Head of Distributor






    Complaint Letter
    What is complaint letters? A complaint letter is a letter written by a Customer of a service/products commenting on poor service/product. It usually outlines the fault(s) with the service and highlights customer dissatisfaction with the particular service/product. Usually in the letter there would also be a suggested conclusion e.g. A refund.
    Elements of complaint letters:
    1.      Background
    This section describes the situation; e.g.
    §  I am writing to inform you that the goods we ordered from your company have not been supplied correctly.
    §  I attended your exhibition Sound Systems 2015 at the Fortune Hotel (22-25 January) and found it informative and interesting. Unfortunately, my enjoyment of the event was spoiled by a number of organisational problems.
    §  I am a shareholder of Sunshine Bank and I am very concerned regarding recent newspaper reports on the financial situation of the bank. Your company is listed as the auditor in the latest annual report of the bank, so I am writing to you to ask for an explanation of the following issues.
    §  I am writing to inform you of my dissatisfaction with the food and drinks at the 'European Restaurant' on 18 January this year.

    §   On 18 December 2015 we placed an order with your firm for 12,000 ultra super long-life batteries. The consignment arrived yesterday but contained only 1,200 batteries.
    §   Firstly, I had difficulty in registering to attend the event. You set up an on-line registration facility, but I found the facility totally unworkable.
    §   You sent us an invoice for $10,532, but did not deduct our usual 10% discount.
    §   We have found 16 spelling errors and 2 mis-labelled diagrams in the sample book. 
      Effect:
    §  This error put our firm in a difficult position, as we had to make some emergency purchases to fulfil our commitments to all our customers. This caused us considerable inconvenience.
    §  Even after spending several wasted hours trying to register in this way, the computer would not accept my application.
    §  I am therefore returning the invoice to you for correction.
    §  This large number of errors is unacceptable to our customers, and we are therefore unable to sell these books.

    §  I am writing to ask you to please make up the shortfall immediately and to ensure that such errors do not happen again.
    §  Could I please ask you to look into these matters.
    §  Please send us a corrected invoice for $9,479
    §  I enclose a copy of the book with the errors highlighted. Please re-print the book and send it to us by next Friday.
     
    §  Otherwise, we may have to look elsewhere for our supplies.
    §  I'm afraid that if these conditions are not met, we may be forced to take legal action.
    §  If the outstanding fees are not paid by Tuesday, 5 January 2016, you will incur a 10% late payment fee.
      
    §  I look forward to receiving your explanation of these matters.
    §  I look forward to receiving your payment.
    §  I look forward to hearing from you shortly.
    Politeness
    The tone of complaint letters should not be aggressive or insulting, as this would annoy the reader and not encourage them to solve the problem. In addition, questions such as 'Why can't you get this right?' should not be included.






    Example Complaint Letter
    Namira Nur Arfa
    17th Tentara Pelajar Street
    Bogor 14143

    1st of April 2013
    The principal
    SMA Negeri 2 Bogor

    Dear madam
    The cleanliness of the toilets

    I am the student of SMA Negeri 2 Bogor.  SMA Negeri 2 Bogor has very nice quality. The environment has very clean.

    However, i would like to bring to your attention a concern that needs at the school level.
    The cleanliness of the toilets are really bad. The smell were terrible and it made the students didn’t comfortable. In the other side, i thought that the cleanliness of the toilet was affecting the healthy of the student.
    Could you please clarify this situation at your earliest convince?
    Yours sincerely


    Namira Nur Arfa







 Purchase Order Letter

As per the life cycle of a product an enquiry about it does not always end in a sale. Once a customer likes a product it results in a sale but only through a verbal order or a written one. A Purchase Order is the document that initiates the purchase and helps close the sale. In today’s times of multiple companiesavailable for all products, there is some amount of trust in the customer and even a verbal confirmation of an order is acceptable. But most of the times it is only against some advance.

A Purchase Order Letter is a document that confirms to the seller that the customer in a specified time frame requires a particular quantity of the product. Nowadays one company to the other confirming the order, which is generally a bulk order, writes Purchase Order Letters or it is written by an individual to a company again in the case of placing a bulk order.

DOS AND DON’T’S OF PURCHASE ORDER LETTER

  • A Purchase Order Letter should be written as soon as the decision for the purchase has been made
  • The company with whom the order is being placed should be given enough time to execute the order
  • The letter should clearly indicate the product code or item number, the size and the quantities being ordered
  • The date when the Purchase Order Letter is being generated is very important because that identifies when the order was placed
  • If the order is being placed by a company then it usually should be in a Purchase Order format
  • The Purchase Order Letter should also indicate the date by when the order is expected to be executed or delivered
  • The mode of delivery of the material should also be identified in the letter
  • The letter should also carry the mode of payment by which the payment will be made
  • If any advance has already been paid against the order, it must be mentioned in the Purchase Order Letter
  • The address where the order has to be delivered should be very clearly mentioned in the letter along with any landmarks, if any, to locate the address
  • The Purchase Order Letter should give the details of the costing of the price including taxes, etc so that there is no confusion while making the payment
  • The name of the company or dealer with which the order is being placed should be clearly written on the letter to avoid any miscommunication of details
  • There is no scope for any grammatical or punctuation errors in the Purchase Order Letter
  • The contents of the letter must be carefully read through to ensure that the order details have been correctly mentioned





Example Purchase Order Latters

Freddy Brown

Store Manager

Fuller Productions Industry

Rosewood Street
Bogor , Indonesia 16610

Dear Mr. Freddy

RE: Purchase Order for Products

On behalf of Rodeo Enterprise, I would like to place an order for the following products from your company. Please refer to the attachment for the order list.

The terms and conditions will be the same as per our previous orders; that is, cash on delivery. Please note the extra condition with this batch of order; that is, the products on the order list must be delivered within a month from the date of this order letter.

We are in an urgent rush for our annual year end production and we need these products within a month to meet our production target. If you miss our specified delivery target, there will be a penalty incurred on your pricing, as per our business collaboration contract which is effective until the end of 2013.

Thank you for your kind understanding and prompt service. Please feel free to contact me for further clarifications on this purchase order.

Yours Sincerely,

Robert Lewandowski

Purchasing Manager











DAFTAR PUSTAKA